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Stefan Foulke

4 years ago

At the moment there is no difference between this ...

At the moment there is no difference between this hotel and a cheap motel in town. I m fact a cheap motel would honesty probably be better since this place is in such a strange outskirts location. Their pool, hot tub, breakfast, and exercise facilities were all unavailable due to COVID-19, which is completely understandable yet disappointing since other hotels in town had reopened their facilities. What was extremely disappointing however was the fact that our TV remote was non-functional and we needed to ask for a replacement 3 times before we got one that works, and we could not get a single device to connect to their WiFi. Person behind the desk was very unhelpful as well. When asking if there was anything to do around the hotel at all since everything was closed, he replied with you could always go hiking . I can take a hint and could tell that what he actually meant was take a hike or get lost. Literally all of the services or benefits you would get from staying there are unavailable. There are several cheaper motels actually in-town that will at least have working WiFi.

Non of the amenities offered were actually available, yet the rooms are still being charged at full rate. Bitterly disappointing.

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