Paula Salazar

Review of Canyon Ranch Resort - Lenox

I am so distraught. I left there crying. My boyfri...

I am so distraught. I left there crying. My boyfriend surprised me with a massage here and being the best guy he is I was so excited because I have never been there before. The moment I walked in I could tell I was not wanted or welcomed. If you are a local and overweight then this isn t the place for you. Worst part is I got my massage and the lady didn t even try, the lights were kept on and she hardly spoke to me. All I got was doused in oil and she didn t actually massage me just moved oil around. I was confused and embarrassed -It was a Swedish massage and I ve had them before so I knew this wasn t the standard it should be. Half way through I was so embarrassed and upset I wanted to run out of there. Worst experience of my life and I feel even worse that my thoughtful partner wanted to give me an experience of relaxation and instead I get treated like a second class citizen. CR has a huge reputation and even after calling and complaining they told us that this isn t the place for us. So locals don t waste your time or money.