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Terrible customer service!!! DO NOT ORDER FROM TH...

Terrible customer service!!! DO NOT ORDER FROM THIS COMPANY IF YOUR BILLING ADDRESS AND SHIPPING ADDRESS ARE NOT IDENTICAL. I placed an order online. Full Compass deducted the funds from my debit account then refused to ship the item because my billing address is different from the shipping address. The Full Compass website clearly has a form for separate billing and shipping addresses. If it is Full Compass policy to only ship if the billing address and shipping are identical why does the order form have a place to fill out separate addresses? There are many folks like me who live in rural areas and receive US Mail at a PO Box at the local post office(my billing address) and UPS deliveries at our physical address (my delivery address). I do lots of mail order business and have never come across such an absurd policy. I was contacted by by a representative, Troy Shaffer, but he refused to resolve my issue over the phone. FULL COMPASS TOOK MY MONEY FIRST THEN REFUSED TO SHIP THE ITEM. TERRIBLE COMPANY.

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