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Drew C

4 years ago

The fellas upstairs are great. Nice, helpful, ba...

The fellas upstairs are great. Nice, helpful, basically what a small "ma and pa" shop should be and needs to be to compete with the big box stores. The fella downstairs is another story. Maybe he's annoyed at being locked away in the dungeon, but he's the opposite of nice and helpful. Stores like this have ONE advantage over big box: they can provide personal service. If you have employees who don't buy into it, you're in trouble

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