Carly Johnson

Review of Edencrest

We stayed at Edencrest properties over Labor day w...

We stayed at Edencrest properties over Labor day weekend. When we arrived, there was a dirty diaper at the front door!!! There were HUGE spider's and spider webs off the back deck and what made me write this review is the fact our stove-top and oven did not work!!! We did not know this until the next morning when we were trying to cook breakfast. We called the desk and they said it would take at least 2 hours to get a repairman there. We had a full day planned and did not want to wait for the repairman to come so we said he could just come the next day. Finally he arrived at 11:30 am on the day we were leaving! They would not reimburse us for any of our food expenses and we had a party of 6! We had already purchased food. The manager was unavailable all weekend on one of the busiest weekends for their business!! When I finally got ahold of her,she was very defensive and did not even bother to appologize. She said all they would do is give us $25.00 toward a future stay! A future stay? I don't think so!!!!!!!!