Deanna Brownlee

Review of Radiology Associates of Macon,...

Radiology Associates of Macon has been a thorn in ...

Radiology Associates of Macon has been a thorn in my side for over a year. Over a year ago, I went to the Coliseum ER, where they did scans of my abdomen. I have no health insurance, and no income, so I applied to the Coliseum's Financial Assistance program. I mailed in the required documents, and the Coliseum applied a full charity discount to the hospital's $5,000 bill. It was no problem. Cut and dry.

But then, I still had to deal with the radiology portion of my bill. Once again, I sent in the required documents, but Radiology Associates of Macon said they never received them. So I sent them in again, and once again, they said they never received them. So I had to SAVE UP so that I could go to the post office and spend $20 mailing off the documents a THIRD time via certified mail.

By this time, a bill collector had started calling me incessantly. A few days after sending everything via certified mail, the bill collector called again to say that he'd received some of the documents. Then he tells me that the Coliseum's Financial Assistance program does not cover the radiology portion. I said I would look into it.

So I called Radiology Associates of Macon yet again, explained everything, and seemed to get my story across. That was about a month ago. I just called, and they are still working on my case.

This has been going on for OVER A YEAR. I do not understand why I have to run all over town and spend money I don't have just to accommodate for their ineptitude. I do not have the resources to keep doing this. I do not have printers, scanners, fax machines, a car and gas money, stamps and envelopes. I am using envelopes from bills they keep sending me, and I keep having to ask friends to drive me places to print this stuff out and get it mailed off. This has been an absolute never-ending nightmare. How does it take a place of business THREE ATTEMPTS to get the documents I send them!?

The Coliseum got this taken care of in a matter of weeks. Yet, here I am, over a year later, still fighting with the radiology portion of my bill. There is no excuse for this. I have done my due diligence. This should have been over and done a long time ago.

If you can avoid this place at all, please do so. That is, unless you want to spend over a year of your life in an endless cycle of futility and dodging calls from bill collectors. How does a place like this even stay in business?? Get it together, Radiology Associates of Macon!!