I was not pleased with the long wait time because ...

I was not pleased with the long wait time because they did not have enough employees to handle the crowd. When we asked to speak to the manager we were told that she was in the kitchen helping the cook and could not come out to speak to us. The hostess at the front door was very polite she did the best she could with what she had to work with and that was not very much. The only reason they got two stars was because of the waitress her name was Latosha. This young lady went above and beyond to make sure that we got our food and it was hot. She apologized for the long wait and offered us something to drink. From the time we entered the restaurant until the time we got our food was an 1 hour and 18 minutes. But we never met the manager. I will NOT be going back to this Applebee's.