Review of Istituto Clinico Humanitas

4 years ago

ROZZANO first aid.

ROZZANO first aid.
I went to the emergency room in ROZZANO for renal colic and correctly at the entrance they classified me as a GREEN CODE
After the infusion I was much better so I was discharged.
To my surprise, 2 days ago I received a call from Humanitas informing me that having been discharged as CODE WHITE I would have to pay 25 .
It is clear that after the treatments a person is better but the request for payment makes me think a lot about the Institute's approach ....... which highlights how it is more oriented to profit at any cost even in situations like this . I congratulate the management for providing these guidelines to staff. Of course, I paid the 25 as they don't make me rich or poor, but he thought that the Institute should think a lot about how to relate to the public or rather customers !!!