3 years ago

What the f! Is wrong with these people?! We drove ...

What the f! Is wrong with these people?! We drove 1500 miles to see the beach, as a family of 5, and the room is not what we were told, it's not even suitable in size for us. We literally have a 15x13 room to share. The place is filthy. First we found blood stains on the skirts of the beds that the manager went to go check out. She basically told us we were lying about it but they "changed the sheets anyway" and called us when the room was ready. When we went to go see if it was cleaned- the skirt was still filthy. We asked the manager to come with and she had housekeeping come. We literally had to point the spot out (which was 2"x6") and then got some excuse about how the "housemen" were gone for the day and they would have to get security to come strip the bed. The second was alcoholic beverages or "drinks" in the small fridge. That's not ok for a famliy to walk in and find. So, they sent us away while they got security.

Seperate thought here- I get the whole pay to park, that's ok- I suppose, but pay for wifi! Pay for breakfast! And pay a $50.00/night room deposit! I understand charging the "I don't care spring breakers" but a family; that's just plain retarded.
Now I have been here for a total of an hour.. sitting on the beach wishing I could get the money back and just sleep in the car... sooo disappointed.

We all went back to the room that they said they cleaned and guess what?! The kids find dirty women's panties in the closet!! Are you kidding me... seriously should not have to pay for this garbage! ! No discount, nothing but an "I'm sorry"... well that doesn't fix a years worth of planning, 2 days in a car, and the money that was spent- especially for whatever else this horrible place will throw at us..

That being said...location is everything and this location is pretty nice. Also there's a view of some beautiful yachts.

End review: Don't bring your family here, onto the 6th floor of this horrible place. If you do stay make sure it's in a suite. Some reviews said they are nice. Be prepared to spend hundreds of dollars to get the same amenities you would for free in all the other hotels in this area. And be prepared to get told you are wrong if you have a complaint.

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