Lived in Taluswood Apartments in Mountlake Terrace...

Lived in Taluswood Apartments in Mountlake Terrace WA - First off, if you're going based off the pictures on their website, it's false advertising. The units DO NOT look like this. In the "renovated unit" that we were in, the carpets were horribly stained upon move in, and most likely 5+ years old. The cabinets were cheap white veneer cabinets, old white appliances, and old linoleum flooring in the kitchen and bathroom. When we moved in to unit H301, the property was under Holland Residential. After moving our furniture around a couple of days, a massive stain appeared in the middle of the living room floor, indicating that the carpets had been cleaned but that there was a stain in the carpet pad. We documented with the office that this stain and others were present and were promised we would not be held accountable for the stains when we moved out. Unfortunately, Waterton took over midway through our stay at Taluswood. The Holland staff, who were friendly and warm, were slowly replaced by crass, uninterested staff. Patrick in particular was unfriendly and at times quite rude. When we moved out, we cleaned thoroughly and asked for someone to complete a final walk through. The staff member told us, "we don't do final walk throughs with residents" which is convenient, as they then decided to charge us a $130 "standard cleaning fee" ('that all residents get charged' and a $230 carpet cleaning fee - neither of which were included in the lease. Additionally, they conveniently didn't have any record of previous documentation regarding the carpet stains. It's absolutely horrendous to think that they would have another new tenant move in without replacing the carpet! I never expect to get any "refundable" deposits back, however to be charged beyond that when the place was left the way we found it is unreasonable and unfair. Waterton has really taken this property downhill and I will not live in any Waterton owned properties again.