Arranged for a visit to quote ast2.30. At 3.15 nob...

Arranged for a visit to quote ast2.30. At 3.15 nobody had arrived and no phone call. Phoned office to chase, they claimed apt was between 2.30 &3.30 which it wasn't. Gary arrived 5 mins later and said sorry he was late but he'd been with another customer. When we asked why he didn't phone he said 'Do you want me to quote or not?' We sent him away - with an attitude like that I'm not at all surprised at the poor reviews!