Naturally, I wouldn't advise going to the stealers...

Naturally, I wouldn't advise going to the stealership for anything service-related, but I took a car in to get a recall completed and was rejected based on the vehicle having a salvage title. After they gave a BS reason about salvage cars not qualifying, etc., I, much to my dismay, had to correct them on how manufacturer recalls work and explain how recalls and warranty claims are two fundamentally different concepts and title status not exempting vehicles from a recall (barring exceptional circumstances). The dealer then regressed to stating that they do not work on salvage cars and reserve the right to refuse service to anyone...great, we do live in the USA, I guess I can't argue with you there... I then got in touch with Chevrolet Customer Service after leaving, who was able to point me in the right direction.

I'm writing this to inform anyone who may be in this situation to not be misled or scammed by a dealer and refused or charged for a recall. The dealer does not make any decisions pertaining directly to your vehicle, only General Motors/Chevrolet does. They are the manufacturer and the actual company. Since auto manufacturers comply with federal law (NHTSA), vehicles with a salvage title are not exempt from recall campaigns. If the dealer refuses service or tries to feed you misleading information, call up Chevrolet to get things cleared up.

It looks like many people have had positive buying experiences here, so I don't want to shed any negative light on areas that I had no interaction with, but given the plethora of negative reviews of the Service Dept, I'm led to believe that my experience wasn't out of the ordinary.