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VALET STOLE MY MONEY! When my car was returned to ...

VALET STOLE MY MONEY! When my car was returned to me there was $40 missing. I understand $40 is not a lot of money but it s the principle. The W is supposed to be a respectable hotel and belongs to a notable line of hotels (The Marriott) but I suppose that doesn t matter. The valet is also a separate company and even if thats true, it is still a representation of the hotel because they service their customers. Long story short the manager danced around the fact that they are not responsible and basically won t do anything about it. I understand that my money is my responsibility BUT I feel that there should be some level of accountability, however there is zero. This just lets me know that their valet company could continuously steal and take advantage of people and because of their policy, the valet company is basically endorsing that fact.

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