Lisa Bloomfield

Review of The Dorschel Group

The last two days of July 2018 were spent at Dorsc...

The last two days of July 2018 were spent at Dorschel Toyota in the delightful and knowledgeable company of Ginnie Farnsworth. Never had my family had a more enjoyable car shopping experience in our entire lives. Ginnie sold us not one, not two, but three cars in two days. In fact, she set a record at her place of business! Ginnie wasn't upselling us or putting the hard sell on, all she did was listen to what we were looking for and finding them on the lot. Ginnie was a wealth of information, taking pains to inform us of buying vs. leasing, different trim levels, you name it she knew it. Racing against the clock in order for us to take advantage of last month's special sales deals, Ginnie juggled us expertly with paperwork, test drives, lot walking, forms and more forms. She even came in on her one day off just to make sure she was there when we picked up the cars. She moved everything along and stayed on top of all three deals to ensure those very cars would be ready and available to us by the very last day of the month!!!

Excellent customer service? You bet! Return customers? Absolutely! Would we recommend both Ginnie and Dorschel Toyota to others? Without a doubt!!!

While everyone at Dorschel Toyota was a joy to work with, Ginnie shined like her very own fourth of July firework display! Thank you Ginnie, once again for treating myself and my family like we were the only customers in the building! You made our day!

And even though we weren't able to access the form from Toyota that rates a Sales Person's job due to an email snafu, let me let everyone know that Ginnie Farnsworth rates all A's across the board for knowledge, professionalism, humor, and gumption. She felt like family from the get go!

So, if you're looking for great sales, customer service, and confidence in your Sales Person's ability to match the right car to you and guide you through the entire process seamlessly, please ask for Ginnie Farnsworth.

You'll be glad you did! :-)