4x holiday booked, 3x without problems. 1x, in Lan...

4x holiday booked, 3x without problems. 1x, in Lanzarote, the hotel was suddenly overbooked on arrival. We had to stay in the hotel opposite the first 3 nights. Fortunately we received some compensation, we had the same services as in the other hotel, were allowed after the Aquapark of the other hotel and we were offered 2 excursions for free.