Rua Anonphish Review of Cadillac Jack's Gaming Resort
Hotel was nothing exceptional. They were in the mi...
Hotel was nothing exceptional. They were in the middle of remodeling so some issues were to be expected but my biggest complaints pertain to front desk personnel. My wife, child and myself had been driving all night and we're really looking forward to a shower and nap when we arrived around 1230 PM on the day of our reservation which I had already paid for. I was told there were NO early check-ins and even if I was willing to pay a prorate there were NO EXCEPTIONS and 3 PM was earliest possible time. Finally once checking in I was informed there was a $12.95 fee that covered a casino credit and food discount but could be removed so upon check-out I told them I hadn't used any of it but was told I had to make that choice at check-in. I'll definitely never return to this hotel.
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