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I could write a novel on how poor of an experience...

I could write a novel on how poor of an experience we had at McCarthy Chevrolet, but to make a VERY long story short here you go: My husband and I traded in our two vehicles and purchased two new (used) vehicles on the same day. We both have spent so much time making (multiple) trips back and fourth to their service center, because of issues that kept coming up with the vehicles, after we purchased them. I'm not sure how you do a 172 point inspection, but miss a bent rim, bad wheel bearing, and strut issues...I purchased my vehicle on 5/9/2020 and didn't officially have it in my possession until almost a month later. due to the lack of urgency or understanding. Two weeks after the dealership warranty expired...I had to spend money out of pocket to replace a wheel bearing, that I knew was already an issue, but was told that "You probably just need to get used to driving the new vehicle"! Same goes for my husband and the truck he purchased-transmission issues, and bad ball joint. The lack of urgency to fix the issues, the lack of urgency to return phone calls....WE WON'T EVER COME HERE AGAIN, NOR WILL WE RECOMMEND THEM TO FRIENDS AND FAMILY. Also, if you forget something in the vehicle you traded in, make sure you go back same day to get it....our salesman lied to us and told us he did not see the items we were looking for, but when my husband went to pick his truck up from the service center, he saw our old vehicle parked out back and the items we were looking for...

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