Trish Vierra

Review of RESE Property Management LLC

This has got to be the worst property management c...

This has got to be the worst property management company I have ever experienced. I read reviews before renting from them and I was a little nervous given the poor reviews but I did it anyway.
I was always on time with rent! Took care of the place as if I owned it.
Now I have moved out because the owner was selling the home. I left early so the realtor could get in. The owner gave me a rent credit which took over a month to get from Rese. They told me they mailed it so it wasn't their problem. I had to pay them $30 to reissue a check and send it certified!
I was told I would get my deposit back 30 days after move out day. It is over 30 days I haven't seen it. This is what I was told...

I just received an update from maintenance, Your security deposit is in a trust account, it is on our radar, as soon as we finish the move out we will be mailing out the disposition. We are working on it, thank you for your patience. It is a busy time of the year.

- RESE Property Management

When a tenant moves out of a property we have to contact a few different parties, vendors..ect. that had gone to the property before and after move out if any. We need the deposit disposition approved by the broker and recorded accordingly. We just need to neatly move you out of our system and save -you as a past tenant.

- RESE Property Management

When I said I was told 30 days I got this...

Some take longer than expected.

- RESE Property Management

Then I asked for a timeline and got this...

I don't have that information.

- RESE Property Management

Amazing! Do NOT rent from these people. This is only part of it. They take forever to send maintenance. I went days without AC in 100+ degree weather this summer waiting for a maintenance response. My elderly mother got heart stroke while in house. My daughter almost passed out. Then they finally responded and told me not to use the emergency line for that!

So do NOT rent from them! Everything you read about them is legit. They are horrible. I've been hung up on! Then they don't answer calls when I call back. I could go on forever. I am not sure the owners of these homes realize how poorly their properties are managed by these people.

I repeat... do NOT use them either to manage our rent from! They are dishonest and unprofessional!