Made an appointment online for 11am for an oil cha...

Made an appointment online for 11am for an oil change. Arrived at 10:30am. Left 12:45pm!! Took an hour and 45 minutes to get an oil change!!! Worst Toyota service center I have ever visited. 1st and last time I'll ever take my truck there as I will be going all the way to Bastrop from Georgetown for service. At least they understand customer service and what an appointment actually means.