phil paugh

Review of West Hills Jeep Chrysler Dodge

I like the vehicle I purchased, the staff was frie...

I like the vehicle I purchased, the staff was friendly and professional. I give 2 stars because of their attention to detail. They washed the vehicle on the outside, however the interior was not clean and specifically the center console was full of trash. Immediately after submitting a 2 star review I received a call from the General Manager apologizing for and offering to correct the cleanliness issues. Because of this prompt response I have updated my review to 5 stars. Revised to 1 star. The GM offered me a free detail and and to top off my gas tank. They did top off my gas tank, however it does not look like my vehicle has been touched in regards to cleanliness there were multiple bug splatters still on the windshield and grill, my hand turned black just running it along random vertical surfaces, dirt all around the center console, does not appear to even be vacuumed, and there is some sticky substance on the side window. They did however manage to find time to swap out there advertisement where my license plate goes. I will never do business with them again.