eStarland offers a massive collection of video gam...

eStarland offers a massive collection of video games of nearly all generations to some degree. The store is organized enough so that first-time customers can find what they need, albeit some extra time spent searching may be necessary. Games by system are largely typed together, but games of the same company may be spread across the store. Items of higher value may be behind glass cases, although this organization is sub-par. Additionally, several computers exist for customers to use to see if specific items are readily available. However, this also serves as the only means to check prices, as games and other items have their own barcodes. For someone looking for an individual title quickly, the computer is best to use. On the other hand, going in blind to then finding a handful of games means that a considerable amount of time will be spent looking up prices online. Because eStarland serves foremost as a digital storefront, this allows remote customers to see what items are in stock and the option to be notified when the item becomes available. As an in-store customer, there really are no added benefits compared to other stores, and the computer-driven method for everything is a hassle. Because eStarland offers free shipping for orders over $10, ordering online really is the better option. And, as with any game store, the trade-in value is best for those needing quick cash, so one shouldn't expect a huge payout.

eStarland also caters to non-gamers or a gamer who may be interested in otaku culture, with items relating to anime and manga available. The store supports local artists for this sub-group as well. Arcade machines and few game systems are for customers' free enjoyment. The location also hosts gaming events of various kinds which grants NoVA an good means of a gaming community. Lastly, the store has a team dedicated to in-store repairs, so broken consoles can be serviced here.