Beautiful property with many amazing amenities. Fi...

Beautiful property with many amazing amenities. First class spa and relaxing gratto. Outdoor heated lap pool and 3 lovely Jacuzzis. They also offer several outstanding restaurants including their signature restaurant Wild. All of the staff here are outgoing, friendly, and extremely helpful.

However, the room experience was poor. The bed was very uncomfortable, as were the pillows. I requested firmer pillows and they delivered more of the same. There was also a water pipe in the wall that made a racket all night long making it nearly impossible to sleep for more than an hour at a time. I mentioned this to the staff and they said they would have someone look into it but that was as far as it went.

I also reached out to management after our stay and got a similar brush off. Unless you get some screaming deal I think you could find a comparable experience with much more comfort somewhere else in the valley.