chloe c

Review of Shoprite Lyndhurst

Usually going to ShopRite isn't a problem, but on ...

Usually going to ShopRite isn't a problem, but on Monday, May 7, my mother and I had an argument with an employee about rotisserie chicken. So on that particular day, my mom left work early because she was sick, and after I came home from school, she told me we had to go to ShopRite. I have a license, so I drove her to ShopRite. We were able to find everything we needed EXCEPT for the chicken, which we couldn't grab because it wasn't ready. So we finished with our shopping, and at checkout Mom tells me to go and quickly see if the chicken is ready. I go, and a female employee behind the hot foods counter tells me that it isn't, but it will be in 5 minutes, assuring me that I will get the first chicken done. (When we first checked, she said half an hour.) So I waited, standing there and letting other people order food. 5 minutes go by... then 10... then a total of 20 minutes pass and the chicken still isn't done. My mom forgot her phone at home, so I couldn't call her to tell her why I wasn't finished yet. She comes in and demands to know why the chicken isn't prepared. The woman says yet again that the chicken is still being cooked. (She then mutters, "Why don't I just give them raw chicken?" in such a nasty voice.) My mom hears this and snaps, yelling at the lady and asking her why she is so rude. The woman gets mad, and my mom finds the manager. Even he can't tell us what temperature the chicken is at, or why it isn't finished. We walked out of ShopRIte, furious. I still can't understand why ShopRite can't cook their chicken everyday, when Costco can, and gets more customers. Step up your game Lyndhurst ShopRite, because my family has relied on you multiple times and you had NOTHING that Monday! Terrible service!