EdgarasN Review of Pugi Volkswagen
The service department is awful there. I took my c...
The service department is awful there. I took my car for service since 6 different lights came on my dashboard. The car was 2012 vw cc and I have purchased it a week ago. My friend check out the potential problems and told me to go to dealer and tell them to fix it. The dealer had me replace the battery ($120) on almost new car due to low voltage code. They did not mention anything about wheel sensor code which my friend told me about. I left the dealer and next day I got a "Christmas tree" on my dash again. Took it back to dealer they just reset the code and had me go on my way. It took them 5 visits to replace the wheel sensor which was the original problem. Wasted my time but at least they did not charge me $50 deductible for coming in 5 times with the same problem. Also, the first time I came for service they told me that I don't have warranty. I called VW USA customer service and they told me I did have warranty. I came back to the dealer next day and magically the warranty was there.
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