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I have been using this facility for a long time an...

I have been using this facility for a long time and have had minor issues but I am done using them. Staff through the years (front end) have been rude. The wait time is unacceptable each and every time I go. Why make an appointment! They need to get someone who knows how to properly schedule and space appts. I understand emergencies but every time I go I wait no less that 45 min after my original appointment. This last time was the last straw. The doctor who owns this facility has a God complex. I had an appointment for 11 am. I had to drink two huge bottles of barium and was told not to use the bathroom or I would have to drink more. I arrived at 10:45 am. The Dr needed to be there because I had to also do an IV Barium. 11:30 rolls around, 11:45. I ask and they call the doctor. They assure me he will be there in 10 min. 12:00 pm rolls around, mind you I need to use the bathroom but no way will I because I don t want to drink anymore of that nasty stuff. Another patient asks also, she was told 10 min. Well that s what they told me 20 min ago. 12:30, was told he is on the way, should be here in 10 min. He finally shows up at 12:40! I enquirer if the doctor had an issue. Was told in not so many words that he always does this. God complex! Doctor Dingle, you are NOT God and you should not keep your patients waiting like you do. Very bad manners and bad for business. I will take my business someone else and will start referring people to a different facility. The teca are good but other staff is not.

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