Al Firth

Review of Overclockers UK

I bought a corsair H100 cpu cooler (manufacturer r...

I bought a corsair H100 cpu cooler (manufacturer reconditioned unit) from Overclockers UK for a very good price. It arrived next day as promised I even got an email with a one hour delivery time slot. Once I installed my new cooler I noticed one fan was noisy and staying at full speed. This was no fault of Overclockers as this was a sealed manufacturer refurbished unit. I messaged them and described my issue through the customer service section of their OCUK forum (very useful and convenient for advice too). It was late at night when I messaged and I received a message back first thing the next morning from Bailey who offered to send me out a replacement fan which I accepted and it was sent out on a next day delivery. This is perfect customer service. I always say you can never truly judge a company till you see how they deal with problems and in my opinion OCUK can not be beaten for there level of service. I know where I will be doing all my future computer shopping. Great prices, excellent offers and unbeatable customer service. Free Harribo sweets too!