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rose marafioti

4 years ago

We had booked 25 rooms for one night stay and when...

We had booked 25 rooms for one night stay and when we had problems with our key to our room at midnight management was very rude when they were called in and said "I am not in the mood for this tonight" although it took us over half hour to find an after hours number to call. The number displayed all over the front foyer only diverted to front reception. Lovely hotel lovely rooms but very disappointing service from the Manager!!

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