Today I went to buy an already diagnosed medicine ...

Today I went to buy an already diagnosed medicine and I had to speak to the guard twice not to stand in line for the triage because it was very cold. Finally, an employee handled Quotal's request for me. The emergencies should be considered and not send a line with this cold to sick people who have no one to buy the medication. I clarify that my intention was not to enter, since I am aware of caring for others.