Monica Fox

Review of The Waterfront Beach Resort, a...

Definitely not what I expected. I am aware my stay...

Definitely not what I expected. I am aware my stay is over a holiday but come on people. Get your act together!!!! I asked for extra towels upon check in. I was here early, had to wait for my room, and that was okay. So, thought I would ask for extra towels at this time. Got in my room, nothing. I called the front desk, several times, nothing. They even called me once to see if I got them. It took several more calls for it to happen. By then I waited in the hall for them as well. Oh, and, since they were coming, I asked for additional water bottles. I got " ma'am, you have to buy them." Ok, done with you. Very frustrating service. There are more things, but that was the icing in the cake. Done. If I could get out of my remaining days of my reservation without losing my hard earned money, I would be gone. And this, is my first day. Happy holiday to me. Whatever.