We stayed overnight at Harrah's for the first time...

We stayed overnight at Harrah's for the first time in August 2020. We usually stay at the Borgata, and it's unfortunate that Harrah's fell short of our expectations.

The rooms were the best part of the trip. Very clean and appeared to have been renovated in recent years. However, there was minimal use and zero enforcement of COVID-19 guidelines within the casino and the building in general. I felt bad for the staff who were all compliant with facemask wearing because more than 75% of guests were not wearing masks. Entering the building, a staff member sits near a sign that outlines COVID-19 symptoms. Staff are supposed to ask each guest if they have experienced any of the posted symptoms, but they don't. Most of the time, the person posted at the entrance would be looking at their cellphone and giving no notice to the people walking by.

A few days after this visit, we went to the Borgata which was a much better atmosphere for social distancing and screening guests as they entered the building. They use thermal imaging to detect an elevated temperature in guests. There was handwashing stations throughout the casino floor. No large crowds and security would remind guests to wear their facemasks. Totally different than Harrah's.

That was the first and last time that we'll be staying at Harrah's. The only reason we made overnight reservations was because our rooms were fully comped. Otherwise, we would have went with the Borgata.