Michael Adkins

Review of Global Imports MINI

We took delivery of a 2021 Mini Cooper Countryman ...

We took delivery of a 2021 Mini Cooper Countryman from Global Imports Mini in Doraville, GA just a couple months ago. The sales experience was great and we were very pleased with the management of our custom order.

After about two months we discovered a tire was continually losing air pressure and could not find any sign of a road hazard. The service team at Global recommended we bring in the car for them to investigate. They too could not find evidence of any damage to the tire, but did find a miniscule leak when the tire was fully submerged in water.

Much to our surprise, Eric Davis, our service writer, and his manager decided to replace the tire at NO CHARGE. That's service above and beyond and is just one key reason we will return to Global for future service needs.