No etiquette, terrible customer relations, they on...

No etiquette, terrible customer relations, they only care for the money. I recently inquired about a pre-owned Toyota Sienna. I made the mistake of pushing "GET SPECIAL QUOTE" button on their website to get a special quote, but after giving all my contact information I got a phone call from an agent called Chenai, who absolutely paid no attention to my inputs or needs, and never gave me a "cash" price quote. She fixed an appointment by herself after pouring out words hastily on the phone. I am 50 miles away from the dealership as I told her, so I send her a text message to cancel my appointment, after all it is not smart to drive a 100 miles round trip without going out to buy the car you don't know the value of. So, when I cancelled, I got a call from the same agent, she was speaking very fast again without listening to the customer...She poured out some numbers, this time the value of the car was a little bit less (original was around 15600), but with base value of around 14.600, but drive out price was 17000! I suspected hidden fees, so, I wanted to take a breath, take my calculator. I told her I needed to do the math. This time she started to raise her voice at me: "what are you going to do, I did the math for you". She definitely did not want me to think or make a calculation. She kept on asking me "what time are you going to come today?" and tried to rush me telling me that 4 more people were going to look at the car that day. I was upset because if a vendor pushes you, it almost all the time means she is forcing you to act quickly and without thinking, so that the tricks go uncovered. Then there came this method of payment issue, and since she was never listening but purging words at me she missed that I had already stated I would be paying in cash the day before. So, I told her "had you been listening closer, you would have noticed, I am willing to pay in cash...". She replied in a very rude manner blaming me for not listening to her!!! So, that was it, I told her I was very upset and would file a complaint and would never buy a car from them even if they gave it away. And she in a very very rude manner hung up to my face! So for Alvin of Toyota, that's what you mean to them. The moment they understand they can't earn anything from you, you are not worth being treated as a human. I filed a dispute with Toyota, and I have been called by the manager in this dealership...That person only told me she would get back to me....and she never did!! I will keep posting about this issue on social media. Bottom line: stay away from Toyota of Alvin.