I just spoke to the receptionist name Alex. He gav...

I just spoke to the receptionist name Alex. He gave me great customer serviceI've been on the phone for the last hour trying to find a hotel with a pool that's open, he gave me all the information. All the other hotels I've called I've had to talk to call centers in other countries or robots that don't give me the information I need. I'm very frustrated by this process but being able to talk to Alex very quickly I've been able to sort things out. I will remember the good customer service that I got from Alex