Customer service refused to resolve the issue. We ...

Customer service refused to resolve the issue. We purchased a season pass in which we requested for our daughter's now ex-boyfriend's season pass to be canceled. Carowinds advised they are unable to do so and instead tried to sell us on next season's pass. For the amount of $$$ we spend plus all the of our out of town friends and family we bring there. This is what we get for customer service and understanding!