I wish I could give ZERO stars because that is exa...

I wish I could give ZERO stars because that is exactly what they deserve!!! When the light catches you down comforter just right and you realize they are both covered in MOLD. We were only able to see this because my daughter held it up and the light shined thru it. We have been here since THURSDAY!!!!!!! We were informed these are only changed upon check out of each guest (hopefully)

The house keeping supervisor (who has little to no authority in the hotel) was the ONLY helpful person in this matter.

We asked to speak to a manager multiple times and they told us she was in the back on break and was unable to come out. Are you serious?!? So we go back upstairs to check on our kids. AFTER AN HOUR we go back downstairs to find the manager checking people into the hotel. Not calling us, not checking on us, not asking us if we wanted a new room, no she was busy being front desk support while my family and I dealt with housekeeping.

So now we have her at the front desk, showing her THESE PICTURES and she calmly and with a passive aggressive attitude smiles and completely dismisses us, responds with ZERO concern or offered any help or remedy. She apologized and continued to say "she was not aware she needed to contact us."

I have now DEMANDED the contact information of every single manager above her Then told her to switch my room.

I am in a hotel at least twice a month and normally Marriott Owned. Never in 10 years have I been treated so poorly. I'm pissed. To be continued.

The front desk management was even more dismissive than the front desk lady/"sometimes manager" and told me there is NOTHING wrong with these blankets and that this is their standard! I guess next step is corporate

I have posted pictures to their Facebook review section