Hank Chou

Review of W Hotel Taipei

W has been driving for so long because I have no c...

W has been driving for so long because I have no chance to stay in Taipei, but it happened to be the third anniversary of the wedding with a daydream project. You can enjoy a 101-view room + 4,000 yuan for food and beverage consumption, and two extra glasses of bartending, which is actually quite a bargain. Although the room is not big, it has all the internal organs and all kinds of accessories are enough. Unfortunately, the room does not have a higher-end Bluetooth speaker.

This time I went to Ziyan Bar and Woo Bar. The view of Ziyan is very beautiful and worth a visit. On the contrary, Woo Bar is ordinary (but the music is good). I was very satisfied with my stay this time and wanted to give it a full five stars, but during the whole process, there were two experiences with bad service, so I had to lower the evaluation score.

One was when I was going to check out in the Ziyan bar, I asked a short-haired waiter in a gray suit to pay the bill. When he heard that I was about to pay, he didn t respond and just walked away quickly to do his business. Then he was busy for about 10 minutes. The above only came to help me deal with it, but during the period, he was obviously chatting with other colleagues, until I went to another waiter to urge him to get the bill, and then the checkout process was not smiling and very serious, which was really a bit letting People feel uncomfortable.

The other is that there is a waiter with short hair and short hair to assist in the process, because I spent at least more than 6000 meals during my stay, but the confirmation details printed out when I checked out did not show the total details before deducting The daydream project discount amount, he simply shows the total amount I should pay. I think it s not convenient to confirm whether there is a correct discount, so I asked the waiter to help print out all the catering details. His attitude was not very good. I felt that I was unnecessary and went to deal with the details silently. After 7-8 minutes Then he took the details and gave me a check. During the process, I didn t say a word and did not need to help explain. I left it all to me to confirm. Although he was helping me to deal with it, the attitude of the whole process was really bad. I My wife also feels the same. It is a kind of indifference and negligence. I think it should not appear in five-star high-end hotels. It is a pity. I hope that there will be better services in the future so that it can become the No. 1 hotel in Xinyi District. !