Chris Becker

Review of Colders Furniture/Kunzelmann E...

Went to Colders to check out a dresser that I had ...

Went to Colders to check out a dresser that I had seen on clearance on their web site. I wanted to make sure the color was right and the quality was decent. I have been a customer of Colders for 25 years and have always been satisfied with my purchases and the service I received, so I was somewhat dismayed by the negative reviews that I saw online and it was only because of that dresser that I took a chance and went there anyway, even though my last purchase was nearly 10 years ago. Well, I was greeted by Tricia, who immediately took me to the dresser I described. I was disappointed by the color and the quality. However, after walking around for a few minutes, I spotted another dresser on clearance at the right price, but, I would have to purchase the matching bedframe. Frankly, the dresser was in dark cherry and my current headboard was a dark oak and I did not really love it anyway, so I made the purchase. Because I was purchasing the floor model, which was in excellent condition, I was able to have it delivered in 3 days. Colders let me know yesterday that it would be delivered today and gave me a 3 hour time frame. The furniture was delivered on time by two very professional and pleasant men, Andre and Taylor. The furniture was handled with care; Andre made sure the bed and dresser were exactly where I wanted it and Taylor even stapled the bottom netting of my box spring back to the frame, as it had been ripped by professional movers last month. I am very happy with my new furniture and very satisfied with the service I received from Colders. I will not hesitate to return again and I will definitely recommend Colders to everyone.