very poor customer service. if you are a HOA board...

very poor customer service. if you are a HOA board who is trying to rip off residents, they can be a great option! they don't go by moral standards when handling issues, they overcharge residents and send them uanessacry bills and fines. they keep accumulating interest on those fines as well, even though they have no right based on the contracts and agreements. they also send the bills to the wrong address, and after a while they keep charging you for late fees, too! even if you haven't received any notification, you could still be accumulating interest during the time they had sent the note to the wrong address, if you ever FIND OUT, it can have reached a very high amount! they don't shoulder any mistakes or wrongdoing and they make you pay for all their deficiencies!if you are going to move a neighborhood that they handle the HOA, it is totally worth to change your mind. you will find yourself in frustrating situations with them, they rip off all your money without you being able to do anything about all the frustration and unfair treatments. I had horrible experiences with Amber Longo! she is uncooperative and has no empathy for the residents!