J Ryan Williams Review of Payscape Advisors
Avoid this company like the plague. Sales is aggre...
Avoid this company like the plague. Sales is aggressive and make claims about the product that aren't true. Customer service is a nightmare. We tried the free trail over a year ago, found it to be a mess to integrate, so we canceled with notices to both the sales agents and to the on-boarding team. Our merchant account was never authorized. Then our accountant noticed $39 charges from some company called CAMPERREG LLC that we couldn't account for. Traced it back to Payscape. Took a month of calls to get them to cancel the account we had already canceled. And now they claim their "policy" doesn't allow for more than 4 months of reimbursement. They provided no service and were not authorized to make those charges. We will be disputing this with Visa and our bank.
[Update: See attached screenshot of cancelation request dated 12/19/19 ... well before the trial even ended. Again, THEY NEVER APPROVED THE MERCHANT ACCOUNT. They literally we charging me for nothing. If it hadn't been an unrelated name (CAMPERREG LLC??) on the charge, accounting would have caught it sooner. That's not our problem.]

Comments: