summers tiger

Review of anaheim mazda

If I could give no stars I would. So I saw a used ...

If I could give no stars I would. So I saw a used 2015 Toyota Rav 4 on auto trader and it looked amazing so I contacted mazda of orange. Went in talked financing and they assured me that they had checked the car before giving it to me etc. First time buyer even though it s used, I have finally been able to buy my own car by working hard. Excitement soon turned to worry as the next day I heard a shudder sound coming from my car when I accelerate. Also I check my oil and it was on the lowest notch, this is basic so it worries me that either there was a leak or they didn t due the checks they said they did. But it s just oil after all so I overlooked it but I did notify them of it. They wanted me to bring it in so I did and when I did I notified them of the noise I ve been hearing, they didn t check the noise they just checked my oil 4x. After telling them that there was something potentially wrong with the car they sold me and scolding, they told me to come in so they could check it out. By the way i was in tears every day just because of the treatment of how they just talk in circles around me. So I took it in and they did an oil change and full inspection and what a surprise there was nothing wrong with my car! So the noise is nothing, just a product of a car with 106,000 miles on it (this is what they kept telling me). I asked them if they could take my car overnight so they could drive it in the morning to hear the sound and they said it was pointless since they already inspected it. I later called and asked them to do this again and they said no that the noise is just a product of the car s miles. So I took it to my mechanic and he made the EFFORT to take my car overnight and drove it and heard the sound and the machine diagnosed as my transmission! Specifically the torque converter, which will cost 1600$ to fix. As a first time buyer, as a woman, as a human being I am insulted and disappointed by how I have been treated. I d say don t buy used car from here but I will also say don t buy from here at all.