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Terri MooreReview ofSpringfield Toyota
Beware! I scheduled an appt two weeks out to get a...
Beware! I scheduled an appt two weeks out to get a safety recall taken care of. When I arrived, they said they didn't have the part, but they would give me a rental car until it comes in at no charge to me (I'm sure the bill goes to Toyota). I asked why they didn't order the part when I made the appt. No answer. I said no thanks and he had the nerve to say he shouldn't let me leave!?!?! The safety recall only affected the front passenger seat (airbag issue) - nothing to do with safe driving. Pure bullying to make an extra buck! Not only will I not go back for recall work, I won't go back for oil changes (as I had been doing) and I won't purchase a vehicle there.

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