I visited for a convention. This hotel has gone so...

I visited for a convention. This hotel has gone so above and beyond for guest care and accommodating the convention-goers that they deserve nothing short of a 5-star! From the friendly staff, to the things they did of their own volition (the grab-and-go cafe was brilliant, guys!), to the care they took to maintaining rooms and answering requests in a timely fashion even when the hotel is full of a rowdy bunch. Massive props to everyone! Can't wait to see you all again at TFF 2020!