Haven't used them in years because they told me in...

Haven't used them in years because they told me inspections were first come first serve on Saturdays. I show up and of course the guy who does modified stickers isn't there. Why did I call for an appointment? Last time I tried to use them they didn't answer the phone or return my message. I get an oil change this trip due to having a coupon and there is only one guy working the counter and it's the same as always. No modified inspections, no one answering the phone, people waiting for long wait periods to pay and check out, etc. Saw a guy show up for an inspection because the used car lot said show up anytime. He couldn't get one that day. Invited for over an hour for an oil change. I was there at 830 AM and they open at 8. Only two other people in the waiting room. So it's like this, don't go there unless you like waiting forever, no one answering the phone and of course paying an arm and a leg being they are a dealership.