A4 scout

Review of Fred Martin Ford-Mercedes

I had an appointment for my free oil change. I we...

I had an appointment for my free oil change. I went in to get that taken care of and had really no issues at all. There was a slight wait time to get started, but that was just a minor nuisance. The computers were being updated by Ford and the attendant couldn't look up any of my information. If Ford would have chosen to update after hours it would have made it a whole lot easier. I asked if the mechanic could take my car around the block to diagnose a noise and they did. They said it was a wheel bearing, and they left it at that. They didn't try to pressure me into getting it fixed right away and I left after the work was complete. They even washed the car. Overall I was happy.