havoc8282 Review of Botach Tactical
Sadly this company suffers from poor customer serv...
Sadly this company suffers from poor customer service. I'd be happy to give a review on the product I ordered but I was sent the wrong item. It's not like I didnt give them a chance to send me the correct item. I called and informed them the confirmation email they sent had the wrong product on it. They claimed they changed my order even going as far as to have me confirm the new order while I was still on the phone with them. When the item arrived and was incorrect I contacted them explaining that it was wrong and that I had paid expedited shipping because I needed it that day. The nice young woman on the phone instructed me to send pictures to customer service and have a blessed day. The customer service response was a form letter saying I may return the item and to be sure I explain why. 0% accountability on their part. So I returned the item and wrote them an email about how they needed to work on their customer service which never got a response. So now they send me this email asking for a review so here you go.

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