Anna Nicole Rodriguez

Review of R & V

We just moved in to Tavera apartments in San Diego...

We just moved in to Tavera apartments in San Diego, during our walk we pointed out scratched and generally unclean parts of the apartment , Ana the woman who gave us the walk refused to note any of it because it's wear and tear. She didn't show us our parking space or the mail box she told us to walk outside and find it. We asked about parking because the woman we dealt with through the process Michelle had told us we could have 2 parking spots, Ana told us we heard her wrong she's sorry we didn't understand correctly. I informed her I asked for clarification and she made it clear to me the opposite was true, she kept telling us it's our fault not theirs. She was very rude. I asked her about the cleanliness of the apartment again, she told me I can see the invoice but it's clean, I showed her photos of hair in several places and dead bugs, she said that's on us to clean but it's clean they can prove it it doesn't matter what it looks like. Horrible service and we need to clean it before bringing our furniture in. I regret selecting this appartment.