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Tracy Coultas

4 years ago

I leave one star because that is as low as I can g...

I leave one star because that is as low as I can go. It is not however as low as Navicent can go. My 76 year old father came in from his assisted living facility by ambulance for a heart problem. You responded by leaving him in your ER hallway for 20 hours. You did nothing with him all night, running your tests around 10am the next day. He did not get to a room in your 600 bed heart center that you boast, until 2pm. Your staff claims to not like it either. You have a serious systemic problem here that needs your corp level attention. I know you have people in your Company that specialize in LEAN and Value Stream Mapping. You need to get them busy in Macon.

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