Sara Zimnox

Review of TI Hotel and Casino

One of the worst experiences I have ever had at a ...

One of the worst experiences I have ever had at a hotel. I booked our trip MONTHS in advance and indicated that I would like a 2-bed NON_SMOKING room. I called a week or 2 prior to the trip just to confirm they had our reservation and all of the details.
Upon arrival, however, the front desk attendant stated they were all out of non-smoking rooms and we would need to take one that was smoking. I am not a smoker and furthermore have TERRIBLE allergies. I told them this was just not doable and they would need to find a non-smoking room.
With no prevail, we ended up in one of the rooms where they promised it only smelled in the hallway and someone would come and spray. The room, sheets, pillows, carpet, etc REEKED of stale cigarettes and the spray they used only made it worse.
After one night, I woke up with completely swollen eyes and the typical heaviness in my chest. For my troubles the hotel comped me a bottle of "champagne" which was actually just a cheap bottle of Cook's. It's so terrible that it is not even on the room service menu....how nice of them.
This hotel was filthy, the ceilings were staining, bathroom floors were sticky...I could go on. They have zero respect for their customers and even less for their health. I highly recommend NOT staying here.