Steven Anderson

Review of Viceroy Hotel Group - Cassa Ho...

The room was clean and cozy. The annoying part wer...

The room was clean and cozy. The annoying part were the random charges and valet. A 75 dollar hold was placed on my card just incase I ordered room service-why not just charge me for room service when I order room service? Then after checking out, there were two random charges on my card for $6.68 and $81.68. The valet also left crumbs all over the seat of my car. Thought I'd stay here again, but not if I have to dispute charges after each stay. Would have given 5 stars otherwise.