Unfortunately, this place has lost any connection ...

Unfortunately, this place has lost any connection to the Turkish kitchen / culture. Each time when I am in central London I am having the same coffee (caramel macchiato) and a biscuit cake. However, for some reason they messed up my coffee this time and it taste extremely bitter. I asked the waiter to change it, however, he offered me only to add more milk in it. I was shocked about this! This is definitely not what I would expect from a decent place delivering service at upper class. I think it is definitely not my fault when they are not able to make a simple caramel macchiato. Staff were extremely rude anyway. I believe it happened because it was busy as usual on a Saturday. Anyway I couldn't drink the caramel macchiato and needed to order a cappuccino (which was fine) and paid for two coffees at the end! This is definitely a NO GO! Very poor service!